Frequently Asked Questions

What is Prompt Artist?

An AI-assisted prompt engineering tool that helps you craft effective prompts for ChatGPT, Claude, Gemini, and more.

Who is it for?

Creators, marketers, developers, analysts, educators, and anyone who needs consistent, high-quality prompts.

What is Epic Mode?

A generation mode focused on depth, structure, and multi-step reasoning for complex tasks and workflows.

Are my prompts private?

Yes. Prompts are private by default. You can optionally share specific prompts via unique links.

Can I export prompts?

Yes. Save, reuse, and export prompts to use in your own systems and workflows.

Which plan should I choose?

Start with Free to explore core features. Upgrade to Pro for higher credits and advanced controls. Choose Epic for complex, multi-step prompt engineering at scale.

How do credits work?

Generations consume credits based on depth and features. Plans include monthly credits; they reset each billing cycle and do not roll over.

What happens if I run out of credits?

You can wait for your monthly reset or upgrade your plan for more credits. We may offer top-ups in the future.

Can I cancel anytime?

Yes. Manage your subscription from your account settings. Your plan remains active through the current billing period.

Do you offer refunds?

We evaluate refunds on a case-by-case basis. Contact support with your order email and details.

Still have questions?

Contact our support team at support@promptartist.io or visit our help center for more information.